We are committed to protecting your academic data and personal information. This policy explains exactly what we collect, how we use it, and the controls you have.
01 — Introduction
REMI is a mobile-based academic assistant designed to help university students manage timetables, GPA calculations, exams, and academic planning with AI support. This Privacy Policy explains how we collect, use, store, and protect your data when you use the REMI application.
By using REMI, you agree to the collection and use of information in accordance with this policy. We encourage you to read it in full so you understand your rights and how your data is handled.
02 — Data Collection
We collect information you provide during registration and onboarding. This includes:
We only collect data that is necessary to deliver REMI's features. We do not collect location data, contacts, or any information unrelated to your academic use of the app.
03 — Data Usage
Your information is used solely to provide REMI's core features. Specifically, your data enables:
We do not use your data for advertising, profiling, or any purpose outside of providing the REMI service to you.
04 — AI Assistant
The REMI AI assistant accesses limited academic data strictly to provide personalized responses. This includes your timetable entries, upcoming exams, and GPA history — only to the extent needed to answer your queries meaningfully.
Chat history within the AI assistant is limited and managed carefully to preserve your privacy. Conversations are not stored indefinitely and are not used to train external AI models.
AI processing may involve transmitting limited data to a third-party AI provider. This is the only instance in which academic data leaves the REMI system, and it is done solely to power the assistant feature.
05 — Storage & Security
All user data is securely stored using Firebase Firestore, which includes authentication and role-based access controls. We take the following measures to protect your data:
While we implement industry-standard security practices, no method of transmission or storage is 100% secure. We continually review and improve our security measures.
06 — Data Sharing
REMI does not sell, trade, or rent your personal data to third parties. Your academic information is treated as private and confidential.
Academic data is not shared externally except where strictly required for essential app functionality — specifically, limited data shared with our AI processing provider to power the assistant feature.
We do not share your data with advertisers, analytics companies, or any third parties for commercial purposes.
07 — Your Rights
You have full control over your data. At any time, you may:
To request deletion of your account and all associated data, please follow the steps described on the page linked below:
08 — Children's Privacy
REMI is intended for university students and is not designed for or directed at children under the age of 13. We do not knowingly collect personal data from anyone under 13 years of age.
If we become aware that a child under 13 has provided personal information, we will take immediate steps to delete that data from our systems.
09 — Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will:
We encourage you to review this policy periodically. Continued use of REMI after any changes constitutes your acceptance of the updated policy.
10 — Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us using the support options available within the REMI app.
You can also reach the SND team — the developers behind REMI — through the Contact page on this website.
We aim to respond to all privacy-related enquiries within 5 business days.